My residence document

You have received a not-at-home notice for the delivery of your (new) residence document. There is an order number and an access code on the not-at-home notice. Use these to log in below.

Once you have logged in, you can choose to:
• make a new appointment; or
• make an appointment to collect your residence document from one of our collection points.

Wearing a face must is compulsory during a visit to one of our collection points.

Log in

Have you received notices for several residence documents? Then make a separate appointment for each residence document. You can find the order number and access code on the not-at-home notice.